Welcome to Public Service @ Heart

Public Service @ Heart exists to make a positive contribution to solving complex management problems in the public services sector.
Such problems invariably require discretion, confidentiality, confidence building and clear thinking.

Areas of focus are likely to include conflict resolution, improving performance, capacity building, independent assessments of decision making processes and outcomes, and option appraisals.

Public Service @ Heart provides a range of services to assist managers in meeting such challenges.
Services include:

• Change Management
• Conflict Resolution
• Executive Coaching
• Facilitation
• Independent Investigations
• Managing Transitions
• Non-Executive Roles
• Supporting System Leadership

All services are provided by suitably qualified, experienced and expert consultants who have successfully undertaken senior management and leadership roles in the public service sector.

Public Service @ Heart believes its work will be most effective if it reflects the following core values:

• Public services exist for the ultimate benefit of the intended service users.
• Public services must actively promote social equity and community cohesion.
• All involved in delivering and receiving public services have a right to be treated with integrity, dignity, fairness and respect.